Mental Health & Substance Use Crisis Hotline: 1-877-289-7199
For appointments or questions: 1-800-813-1233
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Services for Children, Youth, and Families
Support for children, adolescents, and families navigating emotional, behavioral, and mental health challenges.
Children, adolescents, and families
Available at multiple TTBH locations
Call or request services online
Children’s Mental Health Services are provided for children between the ages of 3 and 17. Youth with intellectual and developmental disabilities and substance use issues who have an additional emotional or mental disorder also qualify for services through the Children’s Mental Health Plan.
Payment for Services: TTBH accepts many insurance plans including Medicaid and Medicare. Many services are available on a sliding fee scale, and TTBH will not refuse services to a person based on their inability to pay.
These are the services most commonly requested for Child and Youth Mental Health.
Individual, family, or group counseling that supports coping, recovery, and symptom management.
24-hour telephone support, screening, and connection to crisis services.
Coordination and support to identify needs, navigate services, and connect with community resources.
Rapid assessment, counseling, treatment, or referral to resolve crises and help prevent hospitalization.
Education, advocacy, and support for families and caregivers.
Clinical evaluation, eligibility determination, service planning, and authorization.
Psychiatric evaluation, follow-up, education, laboratory support, and progress monitoring.
Structured therapeutic activities that build living, social, community, and coping skills.
Remote care options that supplement in-person services and improve access.
Short-term support that provides temporary relief for primary caregivers.
Specialized community-based services for eligible youth with serious emotional disturbances.
Laboratory testing that supports diagnosis, treatment, and medication monitoring.
Reach out by phone, online, or by visiting one of our locations. Our team will help determine the best place to begin.
You will meet with a caring professional who will learn about your needs, answer your questions, and recommend services that may help.
Together, we will create a care plan based on your goals, strengths, and preferences.
Start working with your care team through counseling, support programs, medication services, or other recommended resources.
Every person’s journey is unique. Your care team will work with you to create a plan that reflects your individual needs, goals, and circumstances. We’re here to support you every step of the way.
We have multiple locations across South Texas ready to serve you.
Many TTBH services accept self-referrals. Depending on the service, a referral from a physician, school, or another provider may be recommended or required. Contact TTBH and a staff member will help determine the best way to begin.
Call TTBH or use the available online contact options. A member of the team will help identify the appropriate next step based on your needs.
Your first visit typically includes a conversation or assessment to better understand your needs, goals, and available options. This information helps the care team recommend appropriate services.
Timeframes vary depending on the service requested, clinical need, location, and appointment availability. TTBH staff can provide more specific information when you contact the organization.
Eligibility depends on the program, age, residence, clinical needs, and other program requirements. TTBH staff can explain the criteria that apply to a particular service.
Many TTBH services are designed for residents within the organization’s service area. Contact TTBH if you are unsure whether a program is available where you live.
Many services work with Medicaid, Medicare, private insurance, or other funding sources when appropriate. Coverage and billing vary by service.
Lack of insurance does not automatically prevent someone from receiving services. TTBH staff can discuss available programs, funding sources, and payment options.
Costs vary based on the service, eligibility, insurance coverage, and available funding. Contact TTBH for information specific to your situation.
Some services may be available through telehealth when clinically appropriate. Availability varies by program and individual need.
Family participation may be encouraged when appropriate and with the individual’s consent. Requirements may differ for children and adolescents.
Contact TTBH as soon as possible if you need to cancel or reschedule an appointment. Advance notice helps staff offer the appointment time to someone else.
If you or someone you know is experiencing a behavioral health crisis, call the TTBH Mental Health and Substance Use Crisis Hotline at 1-877-289-7199. Call 911 when there is immediate danger.
TTBH provides 24-hour crisis hotline access and can connect callers with appropriate crisis response services.
Recommendations are based on an assessment of individual needs, preferences, strengths, and goals. The care team works with the individual or family to identify appropriate options.
Yes. Many individuals receive multiple coordinated services when that combination supports their care plan and goals.
The frequency and duration of services depend on the program, assessed needs, treatment plan, and progress toward individual goals.
TTBH follows applicable privacy laws and protects personal and health information. Staff can explain privacy practices and the limited circumstances in which information may need to be shared.
Individuals may discuss changes or concerns with their care team. When possible, the team will help plan a safe and appropriate transition or discharge from services.
If you or someone you know is experiencing a mental health or substance use crisis, help is available 24/7.
1-877-289-7199
Supporting behavioral health across South Texas through trusted partnerships and nationally recognized standards.
